【 About hair shedding 】

This product is straight from the factory, the first use of the product will stick the powder left by the factory when cutting, especially the edge of cutting sewing, just wash water will disappear immediately. Cloth itself wool circle is not shed hair, you can rest assured, especially for the floating hair of the friends please float over oh!

1. In order to ensure the reasonable rest and vacation time of the staff, only the on-duty personnel are arranged to take orders and pre-sales services on Sunday.

2, Sunday does not deliver, also can not check the refund and other operations, please understand. It will return to normal on Monday, and we will arrange delivery of all Sunday orders on Monday. Receipt available: Please contact customer service for receipt.

◆ Customer service working hours:

Customer service online working hours: 9:00am - 22:00 Online break time 12:00-13:00

◆ About color difference:

Due to photo shooting reasons, it will lead to a slight color difference between the website picture and the practice, which is not a quality problem. The final color is based on the actual product, the color difference is not used as the basis for poor evaluation, this is completely unacceptable to the recipient, please buy carefully.

◆ About size:

Many customers see the picture of the product feel good, directly shot, ignoring the appropriate amplification of the product is to let customers closer to see the physical and details, please pay attention to the product parameters in the details of the baby when taking the item.

◆ Warm tips:

1. Please be sure to fill in the accurate receiving information, before receiving the goods, please keep the phone open, so that the delivery personnel can contact you in time when the delivery, so as not to delay the receiving time.

2. Because the address you fill in is unknown, the phone is not stopped or turned off, etc., the package is not delivered in time, please contact the logistics company to collect the package, and the freight generated by the return of the goods to the place of shipment is borne by you personally.

3. Express: Default express suitable express.

◆ Express delivery:

Under normal circumstances, delivery within 48 hours after the order, delivery within 3-5 days (except statutory holidays).

◆ Return and exchange process:

If there are quality problems or misdelivery, you can contact the seller within 48 hours after receiving the goods to apply for return/replacement service, and the seller confirms that the conditions are met, you can operate according to the return/replacement process.

Step 1: Please contact the seller Wangwang first to confirm whether it meets the conditions of return and exchange (it is recommended that you can take photos of the received goods and keep them)
Step 2: Send back the goods and be sure to keep the express receipt, the postage needs to be paid in advance by the buyer (the seller refuses to collect the freight)

In order to ensure that your return/exchange process is smooth, please be sure to include the order number and contact information along with the package

Return and exchange fee description:
If it is a product quality problem or misdelivery or omission, the resulting postage will be borne by the seller, and the postage needs to be paid in advance by the buyer (the seller refuses to collect the freight). The seller shall check and confirm the goods within 2 working days after receiving the goods and deal with the issues of return and exchange and postage.

Special instructions for non-refundable goods (please confirm with the merchant before applying for a return or exchange) :
The outer packaging has been removed and cannot be restored, affecting the secondary sales (except quality problems)
Damage caused by intentional damage or force majeure.